Terms of Service

Last updated 28 August 2026

The short version

  • MAOK connects people who want to give help with people who need it. It is not an emergency service.
  • You are responsible for what you post and for how you behave towards other members.
  • You decide who sees each post. We do not make your content public on your behalf.
  • You can leave at any time and take your content with you.

Who can use MAOK

You need to be 16 or older to hold an account. One account per person. Keep your sign-in details to yourself.

What you post

You keep ownership of everything you post. By posting, you give MAOK permission to show that content to the audience you chose, and nowhere else. Delete a post and we stop showing it.

Do not post content that:

  • Harasses, threatens or targets another person.
  • Is false, misleading, or solicits money under a pretext.
  • Shares someone else's personal details without their permission.
  • You do not have the right to share.

Asking for and offering help

MAOK introduces people; it does not vet them, supervise what happens next, or guarantee that anyone will respond. Use your judgement before meeting someone or sharing your address, exactly as you would elsewhere. Check a person's profile, keep arrangements in the app where you can, and meet in a public place where that is sensible.

If you are in danger or need urgent assistance, contact emergency services. MAOK is not monitored around the clock.

Communities

Anyone can create a community. Community owners and administrators set their own guidelines and can remove members or posts that break them. Creating a community makes you responsible for keeping it safe.

Reporting and enforcement

You can report a post, a member or a community. Where content breaks these terms we may remove it, and where behaviour puts people at risk we may suspend or close an account. We will tell you why, unless doing so would put someone at risk.

Closing your account

You can close your account at any time from Settings. Deactivating hides your profile and preserves your data; deleting removes your account and your content permanently.

Your privacy

How we handle your personal information — what is required, what is optional, and who can see it — is set out in the Privacy page.